eDesk
AI Customer ServiceTags
Website
Contact for Pricing
AI Customer Service
AI Chatbot
AI Response Generator
AI Knowledge Base
AI Sales Assistant
Introduction
eDesk is a customer service software designed for eCommerce businesses. It unifies tickets and order data from all sales channels into a single platform, making customer support easier and more efficient. eDesk helps streamline support, drive loyalty, and grow businesses by providing tools such as AI-powered chatbots, smart inboxes, and integrations with various marketplaces, D2C platforms, communication channels, and management & automation tools.
How To Use
eDesk centralizes customer queries from various channels into a unified inbox. Agents can access customer, order, product, price, and shipment information in one place. The AI chatbot can resolve up to 70% of queries, and AI automations streamline ticket routing and replies.
Pricing
| Packages | Pricing | Features |
|---|---|---|
| Free Edition | Free | Unlimited public repositories, limited private repositories |
| Team Edition | $4/user/month | Unlimited private repositories, basic features |
| Enterprise Edition | $21/user/month | Advanced security and auditing features |
