CSCopilot
AI Meeting AssistantTags
Introduction
CSCopilot is an AI Customer Success Copilot designed for B2B SaaS teams. It extracts feedback and requests across channels to drive product improvements, boost retention, and turn customer voices into actionable insights. It captures and organizes customer feedback, feature requests, revenue opportunities, and follow-ups from meetings, ensuring nothing falls through the cracks. CSCopilot automates pre- and post-call busy work, providing instant context and talking points before calls and auto-generated summaries and action items after each meeting.
How To Use
CSCopilot seamlessly captures meeting data by recording, transcribing, and organizing meeting notes automatically. Users can upload transcripts or let the AI bot join meetings. The platform allows tagging and categorizing customer requests, issues, and opportunities as they arise. Users can also chat with AI to get immediate answers to customer and product questions.
Pricing
| Packages | Pricing | Features |
|---|---|---|
| Free Edition | Free | Unlimited public repositories, limited private repositories |
| Team Edition | $4/user/month | Unlimited private repositories, basic features |
| Enterprise Edition | $21/user/month | Advanced security and auditing features |
