Cohere.io

AI Customer Service

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Website Contact for Pricing AI Customer Service AI Chatbot Large Language Models (LLMs) AI Response Generator AI Assistant AI Knowledge Management AI Productivity Tools AI Workflow

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Introduction

Cohere.io offers cobrowsing and AI-powered automation for customer support teams. It helps resolve issues faster, protect and grow revenue, and improve customer satisfaction by visually guiding customers and providing instant, personalized answers across various channels. The platform leverages AI to automate ticket resolution, extract knowledge from past conversations, and identify customer trends.

How To Use

Cohere.io can be used by connecting it to your existing service desk. It allows agents to visually guide customers, automate responses using AI trained on your support resources, and identify trends to improve support content.

Pricing

Packages Pricing Features
Free Edition Free Unlimited public repositories, limited private repositories
Team Edition $4/user/month Unlimited private repositories, basic features
Enterprise Edition $21/user/month Advanced security and auditing features
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