CallZen
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Introduction
CallZen is a Contact Center AI solution designed for automated call audits, agent performance enhancement, and call intelligence. It simplifies complex call analytics, making them effortlessly accessible to improve agent performance and business outcomes. CallZen is positioned as the GPT for contact centers, offering features like AI-driven insights, sentiment analysis, auto-compliance audits, and custom reports.
How To Use
CallZen integrates with enterprise CRMs and email systems to provide instant alerts and comprehensive analytics. Users can create custom dashboards and reports to visualize trends, track critical talking points, and ensure compliance.
Pricing
| Packages | Pricing | Features |
|---|---|---|
| Free Edition | Free | Unlimited public repositories, limited private repositories |
| Team Edition | $4/user/month | Unlimited private repositories, basic features |
| Enterprise Edition | $21/user/month | Advanced security and auditing features |
